Privacy Policy

Privacy Policy

Introduction

Welcome to https://red-light-therapy-for-muscle-recovery.trustedstandard.com (hereinafter referred to as “Red Light Therapy For Muscle Recovery” or “we”). We are dedicated to providing an exceptional user experience while prioritizing your privacy and data security. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of personal information in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and related laws in the United States, such as Colorado’s Consumer Privacy Act (CPA), Utah’s User Choice and Data Security Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides our interactions when:

  • You use any of our applications, access our services, or visit our websites linked to this statement as an authorized user.
  • You communicate with us via email, phone, text messages (SMS), or other channels.
  • You provide personal information through our forms, surveys, or feedback mechanisms.

Personal Data Collection

We collect a range of personal data to enhance your experience and improve our services:

  • Account Information: Details related to your user account creation and management, including usernames, passwords (hashed and salted), and profile preferences.
  • Payment Information: Data required for processing transactions, such as credit/debit card numbers (encrypted), expiration dates, and billing addresses.
  • Financial Information: This may include bank account details for direct deposits or financial records related to subscriptions or purchases.
  • Purchase Information: Details of your orders, including products purchased, quantities, order dates, and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile carrier information to recognize your device and improve service delivery.
  • Location Data: Geographic location data provided by your browser or device for location-based services and personalized content.
  • Feedback and Reviews: Any comments, reviews, or ratings you share with us, along with associated personal details (if voluntarily provided).
  • Social Media Information: Data from social media platforms when you interact with our accounts or use social login options.
  • Product Information: Details about the products you view, search for, or purchase on our sites, including product codes and preferences.

We collect this data through various methods: user input forms, browsing interactions, automated tracking technologies (like cookies), and third-party service providers.

Cookies

Cookies are small text files stored on your browser to enhance your experience and provide necessary services. Our use of cookies includes:

  • Strictly Necessary Cookies: Essential for navigating our sites and ensuring basic functionality.
  • Preference Cookies: Remembering user preferences, such as language settings or display options.
  • Analytics Cookies: Tracking website usage and performance, enabling us to optimize content and features.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. When no longer needed, we securely delete or anonymize the data to protect your privacy. Our retention periods vary based on the type of data and its use:

  • Account information is retained as long as your account is active or until you request its deletion.
  • Transaction records are kept for financial record-keeping and tax purposes (usually 7 years).
  • Location data may be stored temporarily for service improvement but will not be linked to individual users beyond the duration required for such purposes.
  • We may retain aggregated or anonymized data indefinitely for analytical and research purposes.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: The right to correct inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): In certain circumstances, you can ask us to delete your data.
  • Restriction: You may limit our processing of your data under specific conditions.
  • Portability: The ability to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Oppose the processing of your data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: You have the right not to be subject to automated individual decision-making that significantly affects you.

To exercise these rights, please contact our Data Protection Officer at the address provided below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage you to review it periodically.

Contact Information

For any inquiries related to privacy, data protection, or this policy, please contact us:

  • Email: contact@red-light-therapy-for-muscle-recovery.trustedstandard.com
  • Mailing Address: [Provide the physical address]

We are committed to handling your personal information with care and transparency. Thank you for choosing Red Light Therapy For Muscle Recovery.